ZOO HEALTH
Radiology Billing Texas
Specialized Billing Support for Radiology Practices in Texas
Zoo Health provides expert radiology billing services across Texas, helping imaging centers, radiology groups, and hospital departments improve collections, reduce denials, and simplify patient billing. Our team understands the complexity of radiology claims, including professional and technical billing components, payer coordination, and documentation requirements for advanced imaging procedures.
Why Choose Zoo Health
Onshore radiology billing team with deep healthcare operations experience
Strong denial management for imaging claims, modifiers, and payer-specific requirements
Experienced with primary and secondary insurance billing workflows
Transparent dashboards and reporting for full visibility into AR and collections
Smooth onboarding designed to minimize revenue disruption and protect cash flow
Our Process
01
Book a Consultation
Submit a form to schedule a discovery call with our team and discuss your radiology billing goals.
02
Discovery & Billing Audit
We review current workflows, sample claims, payer mix, AR, and denial trends to identify opportunities for improvement.
03
Proposal & Onboarding Plan
We provide a tailored proposal with clear scope, pricing, and an onboarding strategy designed for minimal disruption.
04
Integration & Claims Setup
We connect with your practice management software or Elation Health and align workflows for clean radiology claim submission.
05
Claims, Denials & Patient Billing
Our team handles claim submission, payer follow-up, denial appeals, patient statements, payment plans, and billing questions.
06
Reporting & Ongoing Optimization
We provide KPI dashboards, AR reporting, denial analysis, and process improvements to strengthen collections over time.
Our Services
01
Radiology claim submission and CMS-1500 or electronic claims
02
Denial management and appeals for primary and secondary insurance carriers
03
Charge capture and separation of professional and technical billing components
04
Accounts receivable recovery and aging management
05
Patient billing, payment plans, and online payment support
06
Insurance verification, benefits checks, and prior authorization support
Service Areas
North Texas
- Dallas
- Fort Worth
- Plano
- Arlington
- Denton
Central Texas
- Austin
- Round Rock
- Waco
- San Marcos
South Texas
- San Antonio
- Corpus Christi
- Laredo
- McAllen
East Texas
- Tyler
- Longview
- Beaumont
- Texarkana
West Texas
- El Paso
- Lubbock
- Midland
- Odessa
Gulf Coast & Houston Metro
- Houston
- Pasadena
- Clear Lake
- Sugar Land
Rio Grande Valley
- Brownsville
- Harlingen
- Mission
Other Texas regions
- Amarillo
- Abilene
- Wichita Falls
- Killeen
Frequently Asked Questions
Does my primary insurance company pay for radiology services?
Most insurance plans cover medically necessary radiology services, but coverage varies by plan. Zoo Health verifies benefits with the primary insurance company and, when needed, submits to a secondary insurance company to maximize reimbursement.
Why do I sometimes receive two separate bills after a radiology exam?
Two bills often appear because the facility bills the technical portion and the radiologist bills the professional portion separately. Zoo Health helps practices manage and explain these separate bills to patients and insurance carriers.
Can Zoo Health submit claims to all insurance carriers in Texas?
Yes. Our team has experience with thousands of payers. We submit claims to primary insurance companies, coordinate with secondary insurers, and follow payer-specific rules to improve claim acceptance.
What information does my practice need to provide for onboarding?
We request sample claims, payer remits, provider and NPI details, referring physician lists, CPT and HCPCS coding patterns, and access to your practice management system or Elation Health for integration. Correct billing information is essential to reduce rejections.
Do you support MRI billing and other advanced imaging procedures?
Yes. We handle MRI, CT, PET, ultrasound, X-ray, and other imaging procedure billing, including appropriate modifiers, documentation review, and prior authorization assistance when insurance plans require it.
Who do I contact with billing questions or further questions after onboarding?
Each client receives a dedicated billing team and a main contact number. For technical assistance or billing questions, submit the request through your practice portal or book a consultation through our online form.
How does my primary insurance company and secondary insurance company work together for radiology billing?
In most cases, the primary insurance company pays first based on your health insurance coverage and benefits. If there is a remaining balance, the claim is submitted to a secondary insurance company or secondary insurer. This coordination helps reduce out of pocket health care expenses for patients.
Why do I receive two bills for radiology services after an exam?
Radiology services often include two components: the professional portion billed by the radiologist for physician services provided, and the technical portion billed by the facility for equipment and imaging. These separate bills are standard and reflect different parts of the procedure.
How can patients pay their radiology bill and what payment options are available?
Patients can pay their bill through a secure patient portal, by phone, or using major credit cards. We also offer flexible payment plans to help manage deductibles, co pay, or co payment balances after insurance pay is applied.
What should I do if there is incorrect billing information on my radiology claim?
If you notice incorrect billing information or missing details on your claim, contact our billing team for technical assistance. We review pertinent billing information, correct errors, and resubmit claims to the insurance carrier or secondary insurance carriers when needed.
How can I contact the billing team for questions about my radiology services?
For billing questions or further questions about your recent visit, you can contact our billing staff through the patient portal or by phone. Our onshore billing company provides support for insurance, payment, and claim details to ensure patients receive clear answers and timely assistance.