ZOO HEALTH
Chronic Care Management Enrollment Services United States
CCM Enrollment Services for Medicare and Medicaid Patient Panels
Why Choose Zoo Health
Nationwide onshore partner built by healthcare insiders with over 10 years of industry experience
More than 50 million dollars collected on behalf of provider clients nationwide
Enrollment workflows designed to minimize disruption and protect patient experience
EHR aligned documentation templates, consent workflows, and billing practitioner role setup
Full visibility into enrollment status, billing activity, and program performance reporting
Clinical and billing expertise that supports CMS compliant enrollment and documentation
Denial follow up and AR support tied to CCM claim lines and recurring monthly billing
Our Process
01
Discovery and Eligibility Review
We review patient panel and medical records to identify eligible patients with chronic conditions and payer aligned criteria.
02
Workflow Design and EHR Integration
We map workflows to your EHR and configure documentation templates, consent forms, and billing practitioner roles.
03
Patient Outreach and Enrollment
We contact patients, explain CCM services, obtain consent, document enrollment, and schedule the initiating visit or telephonic outreach.
04
Care Plan Development
Qualified healthcare professionals create a comprehensive care plan with measurable treatment goals and medication management.
05
Ongoing Optimization and Reporting
We provide reporting on enrolled patients, patient interactions, care gaps closed, and practice revenue attributed to the CCM program.
Our Services
01
Patient identification and eligibility review for CCM services
02
End to end patient enrollment and documented patient consent workflows
03
Comprehensive care plan creation support integrated with the EHR
04
Coordination with qualified health care professionals and clinical staff
05
Remote patient monitoring intake workflows when clinically appropriate
06
Billing provider setup, CCM claim submission support, and denial follow up
Frequently Asked Questions
Who is eligible for CCM services?
Eligible patients typically have two or more chronic conditions expected to last at least 12 months and place the patient at significant risk of death, acute exacerbation, or functional decline. Eligibility also depends on payer rules such as CMS guidelines.
How does Zoo Health help identify eligible patients?
We review your patient panel, electronic health record data, and medical records to identify patients meeting CCM criteria, focusing on chronic conditions such as heart disease, diabetes, COPD, and others.
Who develops the comprehensive care plan?
A qualified health care professional typically a nurse or clinician works with other qualified healthcare professionals to create the comprehensive care plan with measurable treatment goals and medication management.
How do CCM services improve patient outcomes?
Chronic care management CCM services are billed using specific billing codes, including CPT code options for non complex CCM and complex CCM services. The correct code depends on the level of care management, time spent coordinating care, and whether add on code requirements apply during the calendar month.
Does Zoo Health handle CCM billing and claims?
CCM services improve care coordination, close care gaps, reduce unnecessary visits and ER use, and support medication management which can lead to better outcomes and higher patient satisfaction.
Will enrollment disrupt my practice workflow?
No. Enrollment workflows are designed to integrate with clinical staff and EHR processes. The goal is minimal disruption and smooth onboarding so revenue and patient care remain steady.
How do I get started with chronic care management enrollment services?
Start by booking a consultation. We review your patient panel, explain workflow options, and present a proposal outlining enrollment steps and billing support.