ZOO HEALTH
Emergency Medical Services Billing United States
EMS Billing for Ambulance and Transport Agencies Nationwide
Zoo Health provides specialized emergency medical services billing across the United States for EMS agencies, municipal ambulance providers, fire departments, and private ambulance services. Our onshore white glove billing and revenue cycle management reduces denials, cleans up AR, and supports timely payments so your team can stay focused on operations and patient care.
Why Choose Zoo Health
Built by healthcare insiders with over 10 years of billing and operations experience
More than 50 million dollars collected on behalf of providers nationwide
Onshore patient facing communication with no offshore call centers
Denial management and appeals focused on reducing repeat denials
Transparent reporting and dashboards for AR, denials, and payer trends
Onboarding designed to minimize revenue disruption and stabilize AR quickly
Our Process
01
Book a Consultation
We review your current billing process, payer mix, and AR snapshot to confirm priorities.
02
Discovery and Proposal
We perform insurance discovery and share a proposal tailored to ambulance services and EMS agencies.
03
Agreement and Onboarding
We map transport data and configure charge capture and CMS 1500 workflows with minimal disruption.
04
Claims Submission and Insurance Follow Up
We submit claims to insurance carriers and manage follow up, statements, and denial workflows.
05
Payment Posting and AR Management
We post payments accurately, reconcile invoices, and follow up on balances including AR over 90 days.
Our Services
01
Emergency medical services billing including ambulance billing and transport invoicing
02
Paramedic billing support and EMS billing department coverage
03
Insurance discovery and Medicare and Medicaid claims management
04
Denial management, appeals, and commercial payer follow up
05
AR management, payment posting, and invoice reconciliation
06
Patient billing services with onshore patient support
Frequently Asked Questions
What is emergency medical services billing and how does it differ from regular medical billing?
Emergency medical services billing covers ambulance transports, paramedic services, and on scene care invoicing. It includes unique documentation, transport codes, and payer rules that differ from standard office or hospital medical billing.
Can Zoo Health handle billing for municipal ambulance and fire department transports?
Yes. We work with municipal and municipal operated ambulance services, fire departments, and private ambulance operators to submit claims to commercial insurers, Medicare, and Medicaid and to manage patient billing.
Do you submit claims directly to insurance carriers and commercial insurers?
Yes. We submit claims to commercial insurers, Medicare, and Medicaid and manage remittance posting and follow up to support timely payments.
What systems do you integrate with?
Zoo Health integrates with common EMS and EHR systems and is a preferred billing partner for Elation Health. We map your data into a HIPAA compliant workflow for accurate claim submission.
How do you handle patient billing and collections?
We provide patient billing services, clear statements, and onshore patient support to answer questions. Patient balances are handled sensitively to protect community trust and comply with billing regulations.
What are your onboarding expectations for ambulance billing?
Onboarding is designed to avoid revenue disruption. We audit AR, set up charge capture and claim submission workflows, and begin payer follow up quickly so most clients see minimal slowdown.